Effective Date: September 28, 2026

Welcome to Jay-247 Gadgets Hub Limited (“Jay-247 Gadgets”, “Jay247 Gadgets”, “Jay-247”, “we”, “us”, or “our”).

These Terms and Conditions govern your access to and use of jay247gadgets.com (the “Website”) and your purchase of products from us through the Website.

By accessing, browsing, registering on, or purchasing products through our Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the Website.

1. ABOUT JAY-247 GADGETS HUB LIMITED

Jay-247 Gadgets Hub Limited is a technology retail company offering smartphones, laptops, accessories, gaming devices, smart gadgets, electronics, and other technology products.

We operate primarily as an online store and serve customers across Nigeria.

Our business may also be referred to as Jay247 Gadgets, Jay-247 Gadgets, or Jay-247 Gadgets Hub Limited.

Website: jay247gadgets.com

2. USE OF OUR WEBSITE

You agree to use this Website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

• Use the Website for fraudulent, unlawful, or unauthorized purposes.
• Attempt to gain unauthorized access to our Website, servers, systems, or customer accounts.
• Introduce malicious software, viruses, or other harmful material.
• Interfere with the security, operation, or functionality of the Website.
• Copy, reproduce, distribute, modify, or commercially exploit our Website content without our written permission.
• Provide false, misleading, or fraudulent information when placing an order.
• Use another person’s payment details or personal information without authorization.

We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been violated.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on the Website are accurate and up to date.

However, minor variations may occur between product images displayed online and the actual product, including differences in colour, packaging, design, or manufacturer packaging.

Where a manufacturer’s specifications or product design changes, the actual product supplied may differ slightly from images or specifications previously displayed.

We will not intentionally provide misleading or deceptive information about our products.

Where a product is used, second-hand, refurbished, reconditioned, open-box, or otherwise not brand new, this status will be clearly stated before purchase.

4. PRODUCT AUTHENTICITY

Jay-247 Gadgets Hub Limited is committed to sourcing genuine and legitimate products through reliable suppliers and distribution channels.

Where applicable, products may be supplied with manufacturer warranties, distributor warranties, or seller warranties. The applicable warranty information will depend on the product and will be communicated where relevant.

Customers should carefully review the product description and warranty information before completing a purchase.

5. PRODUCT AVAILABILITY

All products displayed on our Website are subject to availability.

A product being displayed on the Website does not necessarily guarantee that it will remain available at the time you place an order.

If an ordered product becomes unavailable after your order has been placed, we will contact you regarding available options, which may include:

• An alternative product;
• Waiting for the product to become available;
• Cancellation of the affected order; or
• A refund where applicable.

6. PRICES

All prices displayed on the Website are stated in Nigerian Naira (₦) unless otherwise indicated.

We make reasonable efforts to ensure that prices displayed on the Website are accurate.

Prices may change from time to time due to supplier pricing, exchange-rate fluctuations, promotions, market conditions, or other commercial factors.

However, where an order has been successfully accepted and paid for, we will generally honour the applicable confirmed price, subject to circumstances such as obvious pricing errors, fraud, or other circumstances permitted by applicable law.

Any applicable delivery fees or other charges will be communicated before the completion of your order.

7. ORDERS

When you place an order through our Website, you are making a request to purchase the selected product(s).

An order confirmation or automated acknowledgement does not necessarily mean that your order has been finally accepted.

We reserve the right to verify orders before acceptance, particularly where:

• Product availability needs to be confirmed;
• Payment verification is required;
• There is an apparent pricing or listing error;
• There are suspected fraudulent activities;
• The quantity ordered is unusually large; or
• Delivery information appears incomplete or inaccurate.

Where we are unable to fulfil an order, we will notify you and provide an appropriate resolution in accordance with applicable law.

8. CUSTOMER INFORMATION

You are responsible for providing accurate information when placing an order.

This may include:

• Full name;
• Telephone number;
• Email address;
• Delivery address;
• Billing information; and
• Any other information reasonably required to process your order.

Jay-247 Gadgets Hub Limited is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information supplied by the customer.

9. PAYMENT

We may provide different payment options through our Website or approved payment providers.

Payment must be successfully confirmed before an order is processed for dispatch unless we expressly agree otherwise.

Customers must not use fraudulent payment methods or unauthorized payment instruments.

Where a payment is reversed, disputed, charged back, or otherwise not successfully received, we may suspend processing or delivery of the affected order while the matter is investigated.

10. DELIVERY

We aim to process and deliver orders within the timeframe communicated at the time of purchase.

Delivery times may vary depending on:

• Customer location;
• Product availability;
• Courier availability;
• Public holidays;
• Weather or other unforeseen circumstances;
• Security or access restrictions; and
• Other circumstances outside our reasonable control.

Delivery timelines are estimates unless a specific delivery commitment has been expressly agreed.

Customers should provide a valid delivery address and contact number and make reasonable arrangements to receive their orders.

Additional delivery charges may apply where a delivery attempt fails because the customer is unavailable or has provided incorrect delivery information.

11. DELIVERY INSPECTION

Customers are encouraged to inspect packages immediately upon delivery.

Where possible, customers should confirm that:

• The package corresponds with the order;
• The packaging has not been visibly tampered with or severely damaged; and
• The product received appears to correspond with the product ordered.

If a package appears seriously damaged or tampered with, please notify the delivery personnel where possible and contact Jay-247 Gadgets Hub Limited as soon as reasonably possible.

For claims involving damaged, missing, or incorrect items, we may request photographs, videos, delivery information, packaging details, or other reasonable evidence to help us investigate the matter.

12. RETURNS, EXCHANGES AND REFUNDS

We want our customers to have a positive shopping experience.

Returns, exchanges, and refunds will be handled in accordance with applicable Nigerian law and the specific return conditions applicable to the product.

Where a product is defective, damaged, incorrect, or otherwise qualifies for a return or remedy under applicable law, please contact us promptly after receiving the product.

Certain products may be subject to specific return conditions because of their nature, including products that:

• Have been activated or registered;
• Contain personal data;
• Have been used beyond reasonable inspection;
• Have been physically damaged by the customer;
• Are missing original accessories, packaging, manuals, or components;
• Have been altered or repaired by an unauthorized person; or
• Are otherwise excluded from return by applicable law or clearly disclosed product-specific terms.

Nothing in these Terms is intended to remove or restrict any consumer right that cannot lawfully be excluded.

13. DEFECTIVE PRODUCTS

If you believe a product is defective, please contact us with your order details and a description of the issue.

Depending on the circumstances and applicable warranty or consumer-protection requirements, the available remedy may include:

• Repair;
• Replacement;
• Refund; or
• Another appropriate remedy.

Where a manufacturer or distributor warranty applies, customers may also be required to follow the applicable warranty procedure.

We will assess reported defects fairly and may require reasonable evidence or inspection before determining the appropriate remedy.

14. WARRANTIES

Some products may come with a manufacturer’s warranty, distributor warranty, or seller warranty.

Warranty duration and conditions vary by product.

Unless expressly stated otherwise, Jay-247 Gadgets Hub Limited does not represent that every product carries the same warranty period or warranty coverage.

Warranty coverage may not apply to damage resulting from misuse, accidental damage, liquid damage, unauthorized repairs, physical damage, improper installation, power-related damage, or other circumstances excluded by the applicable warranty.

Please review the warranty information provided with your product.

15. CANCELLATION OF ORDERS

You may contact us to request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return or delivery procedure may apply.

Where a cancellation is permitted and a refund is due, the refund will be processed using the applicable payment or refund method, subject to reasonable processing requirements and applicable law.

16. REFUNDS

Where a refund is approved, the amount and method of refund will depend on the circumstances of the transaction.

Refunds may be subject to verification of the returned product where applicable.

We will communicate the expected refund process and any relevant requirements to the customer.

Where a third-party payment provider is involved, the time required for the funds to reflect in the customer’s account may depend partly on that provider or the customer’s financial institution.

17. PROMOTIONS AND DISCOUNTS

From time to time, Jay-247 Gadgets Hub Limited may offer promotions, discounts, special prices, giveaways, or other promotional campaigns.

Promotions may have additional terms and conditions, including:

• Start and end dates;
• Eligible products;
• Stock limitations;
• Customer eligibility;
• Maximum purchase quantities; and
• Other conditions stated in the promotion.

Where specific promotional terms conflict with these general Terms and Conditions, the specific promotional terms will apply to that promotion.

18. THIRD-PARTY BRANDS

The Website may display or sell products manufactured by third-party brands, including brands such as Apple, Samsung, Redmi, Tecno, Infinix, Huawei, Canon, Oraimo, and others.

All trademarks, logos, and brand names belong to their respective owners.

Jay-247 Gadgets Hub Limited’s sale of a third-party product does not mean that the manufacturer or trademark owner has endorsed, sponsored, or partnered with Jay-247 Gadgets Hub Limited unless expressly stated.

19. INTELLECTUAL PROPERTY

All content on this Website, including but not limited to:

• Text;
• Logos;
• Graphics;
• Photographs;
• Product descriptions;
• Website design;
• Layout;
• Icons;
• Videos; and
• Other original materials

is owned by or licensed to Jay-247 Gadgets Hub Limited or the relevant rights holder and is protected by applicable intellectual-property laws.

You may access and use the Website for personal and lawful shopping purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our original Website content without our prior written permission.

20. USER-GENERATED CONTENT

Where the Website allows customers to submit reviews, comments, photographs, feedback, or other content, you agree that:

• Your submission must be truthful and based on your genuine experience;
• You must not submit unlawful, defamatory, abusive, fraudulent, or misleading content;
• You must not infringe another person’s intellectual-property or privacy rights;
• You must not upload malicious software or harmful content.

By submitting content, you grant Jay-247 Gadgets Hub Limited permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

21. WEBSITE AVAILABILITY

We aim to keep jay247gadgets.com available and functioning properly.

However, we do not guarantee that the Website will always be:

• Available without interruption;
• Free from technical errors;
• Free from viruses or other harmful components; or
• Compatible with every device or browser.

The Website may occasionally be unavailable due to maintenance, updates, technical problems, security issues, or circumstances beyond our reasonable control.

22. LINKS TO THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, payment providers, social media platforms, manufacturers, delivery companies, or other external services.

We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Your use of third-party services is subject to the terms and policies of those third parties.

23. PRIVACY AND PERSONAL DATA

We may collect and process personal information necessary to operate our Website, process orders, communicate with customers, arrange deliveries, provide customer support, prevent fraud, and comply with legal obligations.

Personal information may include your name, telephone number, email address, delivery address, order information, and other information necessary for legitimate business purposes.

Jay-247 Gadgets Hub Limited will handle personal information in accordance with applicable Nigerian data-protection laws, including the Nigeria Data Protection Act 2023.

Please refer to our Privacy Policy for detailed information about how we collect, use, store, and protect personal data.

24. COOKIES

Our Website may use cookies and similar technologies to:

• Operate essential Website functions;
• Remember user preferences;
• Improve Website performance;
• Understand how visitors use our Website; and
• Support analytics and marketing activities where applicable.

Where required, you may be given options to manage your cookie preferences.

25. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Jay-247 Gadgets Hub Limited will not be responsible for losses resulting solely from circumstances beyond our reasonable control, including delays caused by third-party delivery providers, telecommunications failures, natural events, government restrictions, security situations, or other unforeseeable events.

Nothing in these Terms is intended to exclude, restrict, or limit liability or consumer rights where such exclusion, restriction, or limitation is prohibited by Nigerian law.

In particular, nothing in these Terms removes any rights or remedies available to consumers under applicable consumer-protection legislation.

26. FORCE MAJEURE

We will not be liable for failure or delay in performing our obligations where such failure or delay results from circumstances reasonably beyond our control.

Such circumstances may include natural disasters, extreme weather, civil disturbances, strikes, government actions, telecommunications or internet failures, transportation disruptions, security incidents, or other unforeseen events.

We will take reasonable steps to minimize the impact of such circumstances on our customers.

27. FRAUD PREVENTION

We reserve the right to conduct reasonable checks on orders to prevent fraud, unauthorized transactions, identity misuse, or other unlawful activity.

Where an order is reasonably suspected to involve fraudulent activity, we may delay, suspend, or cancel the transaction and may cooperate with relevant payment providers, financial institutions, law-enforcement agencies, or regulatory authorities where legally required or permitted.

28. CUSTOMER COMPLAINTS

If you have a complaint regarding a product, order, delivery, payment, or service, please contact Jay-247 Gadgets Hub Limited first so that we can investigate and attempt to resolve the matter.

When contacting us, please provide:

• Your name;
• Order number;
• Date of purchase;
• Product involved;
• Description of the issue; and
• Any relevant photographs, videos, receipts, or other supporting information.

We will review complaints fairly and seek to provide an appropriate resolution.

Consumers also retain any rights available to them under applicable Nigerian consumer-protection law. The FCCPC recognizes consumer rights relating to product quality, accurate information, returns, cancellations, fair dealings, and other matters.

29. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Where a dispute cannot be resolved directly between Jay-247 Gadgets Hub Limited and the customer, the parties may use any applicable dispute-resolution mechanism or competent court or regulatory process available under Nigerian law.

Nothing in this section prevents a consumer from exercising any statutory right or remedy available under applicable Nigerian law.

30. CHANGES TO THESE TERMS

Jay-247 Gadgets Hub Limited may update these Terms and Conditions from time to time to reflect changes in our services, products, business practices, technology, or applicable laws.

When changes are made, the updated version will be published on this page with a revised effective date.

Your continued use of the Website after updated Terms are published constitutes acceptance of the updated Terms, to the extent permitted by law.

31. SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable where possible.

The remaining provisions will continue to apply.

32. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy, Return/Refund Policy, Shipping/Delivery Policy, and any product-specific or promotional terms displayed on the Website, constitute the terms governing your use of our Website and purchase of products from Jay-247 Gadgets Hub Limited.

33. CONTACT US

If you have questions about these Terms and Conditions, your order, our products, or our services, please contact us through the contact information provided on our Website.

Jay-247 Gadgets Hub Limited
Trading names: Jay247 Gadgets / Jay-247 Gadgets
Website: jay247gadgets.com
Country: Nigeria

We are committed to providing our customers with quality technology products, transparent information, reliable service, and a convenient online shopping experience.

Jay-247 Gadgets Hub Limited

Smart gadgets. Better life.