Effective Date: September 29, 2026

Jay-247 Gadgets Hub Limited (“Jay-247 Gadgets Hub Limited,” “Jay247 Gadgets,” “Jay-247 Gadgets,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of customers, website visitors, and users of our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit or use jay247gadgets.com, purchase our products, communicate with us, or otherwise interact with Jay-247 Gadgets Hub Limited.

We operate an online technology retail business offering smartphones, laptops, accessories, gaming devices, smart gadgets, electronics, and related technology products.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. COMPANY INFORMATION

Company Name: Jay-247 Gadgets Hub Limited
Trading Name: Jay247 Gadgets / Jay-247 Gadgets
Website: jay247gadgets.com
Business: Online retail of technology products and gadgets
Country of Operation: Nigeria

Jay-247 Gadgets Hub Limited may act as a data controller in relation to personal information collected through our website and business operations.

2. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information.

A. Information You Provide Directly

This may include:

Full name
Email address
Telephone/mobile number
Delivery address
Billing information
Shipping information
Account login information
Order information
Product preferences
Customer enquiries
Messages sent through WhatsApp or other communication channels
Information submitted through contact forms
Information provided when requesting returns, refunds, exchanges, or warranty assistance
Reviews, comments, photographs, or other content you voluntarily submit

B. Order and Transaction Information

When you purchase products from us, we may collect information relating to:

Products ordered
Order number
Order date
Order value
Delivery information
Payment status
Payment method
Refund information
Transaction references
Customer communications concerning an order

We do not request or intentionally store your ATM PIN, card PIN, online banking password, OTP, or other confidential banking credentials.

3. PAYMENT METHODS

Jay-247 Gadgets Hub Limited may provide customers with the following payment options:

A. Direct Bank Transfer

If you choose to pay by direct bank transfer, we may receive or record information necessary to identify and reconcile your payment, such as:

Customer name
Amount paid
Payment date
Bank/payment reference
Order number
Transaction confirmation information

Customers should not send us their banking passwords, PINs, OTPs, or other confidential banking credentials.

B. Paystack

Where you choose to pay through Paystack, payment processing may be handled by Paystack as an independent payment service provider.

Payment information may be processed directly by Paystack in accordance with its own privacy and security practices.

Jay-247 Gadgets Hub Limited does not intentionally collect or store your complete card number, card PIN, CVV, OTP, or online banking password on our website.

For payment-related information, customers should also review Paystack’s applicable privacy and data-protection terms.

4. HOW WE COLLECT INFORMATION

We may collect information when you:

Visit our website
Create or use an account
Place an order
Make a payment
Request delivery
Contact customer service
Contact us through WhatsApp
Subscribe to newsletters or marketing communications
Submit a contact form
Submit a review or other content
Request a return, exchange, refund, or warranty service
Interact with our advertisements
Browse or interact with our website
Communicate with us through social media or other channels

We may also automatically collect certain technical information when you use our website.

5. INFORMATION COLLECTED AUTOMATICALLY

When you visit jay247gadgets.com, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Referring website
Approximate location information derived from technical data
Date and time of visits
Website performance information
Information about how you interact with advertisements

This information may be collected through cookies, analytics technologies, advertising technologies, and similar tools.

6. FACEBOOK PIXEL

Our website may use Meta/Facebook Pixel or related Meta technologies to help us understand website activity and measure the effectiveness of our advertising campaigns.

Facebook Pixel may collect information such as:

Pages visited
Website interactions
Products viewed
Actions taken on the website
Browser and device information
Advertising-related identifiers
Information associated with advertising events

This information may be used to:

Measure advertising performance
Understand how visitors interact with our website
Improve advertising campaigns
Create or support advertising audiences
Show relevant advertisements
Understand conversions resulting from advertisements

The use of Facebook Pixel may involve the transfer of certain information to Meta Platforms and its associated services.

Where required, we will provide appropriate cookie or privacy controls and seek consent where applicable.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies.

Cookies may be used to:

Keep products in your shopping cart
Maintain website functionality
Remember preferences
Improve website performance
Understand website usage
Support security
Measure advertising performance
Support marketing activities
Improve customer experience

Our website may use:

Essential cookies
Functional cookies
Analytics cookies
Advertising/marketing cookies
Third-party cookies

Where applicable, non-essential cookies may be subject to user consent or browser controls.

You can also configure your browser to block or delete cookies. However, disabling certain cookies may affect some website functionality.

8. WOOCOMMERCE

Our website uses WooCommerce to provide e-commerce functionality.

WooCommerce may process information necessary to:

Create and manage orders
Maintain shopping carts
Process customer accounts
Manage product purchases
Calculate order information
Support checkout
Manage shipping information
Process refunds
Maintain order records
Provide other e-commerce functionality

Information processed through WooCommerce is used to provide our online shopping services.

9. WHATSAPP CHAT

We may provide WhatsApp Chat as a customer communication channel.

If you contact us through WhatsApp, information you provide may include:

Your name
Telephone number
Messages
Order information
Product enquiries
Delivery information
Other information you voluntarily provide

WhatsApp is a third-party communication platform. Information transmitted through WhatsApp may be subject to WhatsApp/Meta’s own terms and privacy practices.

Customers should avoid sending confidential banking credentials, passwords, PINs, OTPs, or other sensitive security information through WhatsApp.

10. EMAIL MARKETING – MAILCHIMP OR ZOHO

We may use Mailchimp and/or Zoho to manage email marketing, newsletters, customer communications, and related business communications.

Depending on the service being used, we may process:

Name
Email address
Customer status
Subscription preferences
Email engagement information
Marketing communication preferences
Campaign interaction information

These services may provide information about whether emails were delivered, opened, or interacted with, where such tracking is enabled.

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.

Unsubscribing from marketing communications does not necessarily stop essential transactional communications relating to orders, payments, deliveries, returns, refunds, or other services you have requested.

11. WHY WE USE YOUR INFORMATION

We may use personal information for legitimate business and service purposes, including:

Order Processing

Processing purchases
Confirming orders
Managing payments
Arranging delivery
Providing order updates
Processing returns and refunds

Customer Service

Responding to enquiries
Providing technical or product information
Resolving complaints
Supporting customers after purchase

Website Operations

Operating and maintaining our website
Improving functionality
Preventing fraud and abuse
Maintaining website security
Troubleshooting technical issues

Marketing

Where permitted and, where required, with your consent:

Sending newsletters
Sending promotional offers
Advertising products
Measuring advertising campaigns
Understanding customer interests
Improving marketing communications

Business Administration

Maintaining financial and transaction records
Complying with legal obligations
Preventing fraudulent transactions
Enforcing our terms and policies
Protecting our rights and property

12. LEGAL BASIS FOR PROCESSING

Depending on the circumstances, we may process personal information where:

It is necessary to fulfil a contract with you
It is necessary to provide goods or services you have requested
You have provided consent
Processing is necessary to comply with a legal obligation
Processing is necessary for legitimate business interests, provided those interests do not override applicable privacy rights
Processing is necessary to protect our business, customers, systems, or property

Where consent is required, you may withdraw it subject to applicable legal limitations.

13. SHARING YOUR INFORMATION

We may share relevant information with trusted service providers and business partners where necessary to provide our services.

These may include:

Payment processors such as Paystack
Banks and financial institutions for payment reconciliation
Delivery and logistics providers
WooCommerce and website service providers
WhatsApp/Meta for customer communications
Meta/Facebook for advertising and tracking
Mailchimp and/or Zoho for email marketing and communications
Website hosting providers
IT and cybersecurity service providers
Professional advisers
Government authorities, regulators, courts, or law-enforcement agencies where legally required

We do not sell customers’ personal information as a general business practice.

We only share information where reasonably necessary for legitimate business purposes, service delivery, legal compliance, security, or other purposes described in this Privacy Policy.

14. THIRD-PARTY SERVICES

Our website may interact with third-party services, including:

Paystack
Meta/Facebook
WhatsApp
WooCommerce
Mailchimp
Zoho
Hosting providers
Delivery/logistics providers
Other technology or service providers we may use from time to time

These third parties may have their own privacy policies and terms.

We encourage customers to review the privacy practices of third-party services where appropriate.

15. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Accidental loss
Destruction
Misuse
Unauthorised disclosure
Unauthorised alteration

Security measures may include:

Access controls
Password protection
Website security measures
Secure payment processing through payment providers
Security monitoring
Software and plugin updates
Administrative controls

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

16. PAYMENT SECURITY

Jay-247 Gadgets Hub Limited does not ask customers to provide confidential banking credentials such as:

ATM PIN
Card PIN
Online banking password
OTP
Mobile banking password

Where online payment is made through Paystack, payment processing is handled through the applicable payment infrastructure provided by Paystack.

Customers should never provide banking credentials to anyone claiming to represent Jay-247 Gadgets Hub Limited.

17. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

We may retain information for purposes including:

Order and transaction records
Accounting and financial reporting
Warranty and after-sales support
Returns and refund records
Customer service
Legal and regulatory obligations
Fraud prevention
Resolving disputes
Enforcing agreements

When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

18. YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information in appropriate circumstances
Object to certain processing
Request restriction of certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Exercise other rights available under applicable Nigerian data-protection law

Certain rights may be subject to legal limitations or exemptions.

19. MARKETING COMMUNICATIONS

If you subscribe to our marketing communications, we may send you:

Product announcements
Promotions
Special offers
New arrivals
Company updates
Technology-related information
Newsletters

You can unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.

We may continue sending essential service communications relating to purchases, payments, deliveries, returns, refunds, warranties, security, or account administration.

20. CHILDREN’S PRIVACY

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

21. INTERNATIONAL DATA TRANSFERS

Some of the third-party services we use, including technology, payment, advertising, communication, and marketing providers, may process information outside Nigeria.

Where personal information is transferred or processed internationally, we will seek to apply appropriate safeguards and comply with applicable Nigerian data-protection requirements.

22. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, platforms, social media pages, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

Customers should review the applicable privacy policy of any third-party website before submitting personal information.

23. SOCIAL MEDIA

Jay-247 Gadgets Hub Limited may maintain social media profiles and may interact with customers through social media platforms.

Interactions with our social media pages may be subject to the privacy policies and terms of the relevant social media platform.

Information voluntarily posted publicly may be visible to other users.

Customers should avoid publishing confidential personal, payment, or security information publicly.

24. CUSTOMER REVIEWS AND USER CONTENT

If you voluntarily submit reviews, comments, photographs, testimonials, or other content to us, we may use that content for legitimate business and marketing purposes where permitted.

Where appropriate, we may request permission before using identifiable customer content for promotional purposes.

Customers should avoid submitting confidential or sensitive personal information in public reviews or comments.

25. DATA BREACHES

If we become aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, remediate, and notify relevant parties or authorities where required.

26. FRAUD PREVENTION

We may process personal information to detect, investigate, and prevent:

Fraudulent transactions
Payment abuse
Identity misuse
Account abuse
Fake orders
Chargeback abuse
Website abuse
Other unlawful or fraudulent activity

Where necessary, relevant information may be shared with payment providers, financial institutions, logistics providers, regulators, law-enforcement agencies, or other appropriate parties.

27. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

Changes in our business
New website features
New payment methods
New technology integrations
Changes in applicable law
Changes to our data-processing practices

The updated version will be published on our website with a revised effective date.

We encourage you to periodically review this Privacy Policy.

28. CONTACT US

If you have questions about this Privacy Policy, wish to exercise a data-protection right, or have concerns about how your personal information is handled, please contact us through the contact details published on our website.

Jay-247 Gadgets Hub Limited
Website: jay247gadgets.com
Trading Name: Jay247 Gadgets / Jay-247 Gadgets

When contacting us about your personal information, please provide sufficient information for us to identify your request. Do not send passwords, OTPs, ATM PINs, card PINs, or other confidential banking credentials.

29. APPLICABLE LAW

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the Federal Republic of Nigeria, including applicable data-protection and consumer-protection requirements.

Where applicable, our data-processing practices will take into account the Nigeria Data Protection Act 2023 and relevant guidance issued by the Nigeria Data Protection Commission (NDPC).

Last Updated: September 29, 2026

Jay-247 Gadgets Hub Limited
Smart gadgets. Better life.